Return & Refund Policy

We want you to be satisfied with your purchase.

If you are not completely satisfied with your order, please contact us to discuss your return request.

Return Requests

Please contact us at contactnycbikescooter.shop with your order number and details about the item you would like to return.

Items may need to meet certain conditions to qualify for a return, including being unused and in their original condition and packaging.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and photographs of the item.

Refunds

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method, subject to applicable processing times.

Contact

Email: contactnycbikescooter.shop

Phone: +44 343 409 2103