Terms of service

These Terms of Service govern your use of contactnycbikescooter.shop (the "Site") and any purchase you make from ContactNYCBikeScooter ("we", "us", "our"). By using the Site or placing an order, you agree to these terms.

1. Use of This Site

You may use this Site to browse and purchase products for personal, non-commercial use. You agree not to misuse the Site, interfere with its operation, or use it for any unlawful purpose.

2. Products and Pricing

We make every effort to display accurate product descriptions, specifications, and pricing. Occasionally an error may occur; if we discover a pricing or listing error on an order you've placed, we will contact you before proceeding and you may cancel the order for a full refund. All prices are shown in the currency displayed at checkout and are subject to change without notice.

3. Orders and Payment

By placing an order, you confirm that the payment and delivery information you provide is accurate and that you are authorized to use the payment method. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability.

4. Shipping, Returns, and Warranty

Shipping timelines are set out in our Shipping Policy. Returns, exchanges, and refunds are governed by our Return & Refund Policy. All products purchased from ContactNYCBikeScooter are covered by our 1-Year Warranty against manufacturing defects; see our Warranty page for full details. None of these policies affect your statutory rights as a consumer.

5. Product Safety and Suitability

Electric bikes are motor-assisted vehicles. Each product page discloses its e-bike class, motor wattage, and top speed - it is your responsibility to check the age, licensing, helmet, and bike-path access rules that apply to that class in your state or city before riding. Follow the weight capacity listed on each product page, wear appropriate safety equipment, and note that off-road, motocross, or stunt use is not covered by the manufacturer's or our warranty.

6. Intellectual Property

All content on this Site, including text, images, logos, and product descriptions, is owned by or licensed to ContactNYCBikeScooter and may not be copied or reused without our permission.

7. Limitation of Liability

To the fullest extent permitted by law, ContactNYCBikeScooter is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or a purchased product, except where such liability cannot be excluded by law (for example, in the case of death or personal injury caused by our negligence).

8. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales, without affecting any mandatory consumer protections that apply in your own country of residence.

9. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a change means you accept the updated Terms.

10. Contact Us

ContactNYCBikeScooter
Email: contact@contactnycbikescooter.shop
Phone: +44 772 313 8486
Address: 32 Museum Street, London, WC1A 1LH, United Kingdom